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Read what people are saying
about Precision Garage Door

Precision Garage Door of South Georgia
has received 111 reviews, averaging 4.89 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 11/22/2024
Install Garage Doors
,
Review:

I am most happy with the products and service I received. My garage doors look great and the installation was perfect. From my first inquiry with the office, everyone was friendly. I would recommend Precision Garage Door.

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A Response from: Nathan & Jacque NeSmith

It is great to hear that you were pleased with your experience. We enjoyed working on your barn and house renovation project. The doors that you picked out look wonderful!

Shawn Roderick Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Shawn Roderick
Review:

Good, honest, and professional service.

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A Response from: Nathan & Jacque NeSmith

We appreciate you taking the time to leave us a great review, and thank you for choosing Precision!

Rey Perez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Rey Perez
Review:

Just got my new garage door installed by Matt and Logan from Perscision Door of GA. Very happy with this professional job. Would recommend highly.

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A Response from: Nathan & Jacque NeSmith

Thank you so much for the great recommendation. We hope that you enjoy your new garage door for many years to come!

Logan Roderick Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Logan Roderick
Review:

Rey and Matt were both awesome technicians. Knowledgeable, courteous, and professional in every way. We would recommend Precision Door for any future garage door needs. Great job!!!

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A Response from: Nathan & Jacque NeSmith

Thank you so much for your great recommendation! If you have any garage door issues in the future, please don't hesitate to give us a call.

Rey Perez Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Rey Perez
Review:

Great job! Robert Lewis

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A Response from: Nathan & Jacque NeSmith

Thanks Robert for taking a couple of minutes to leave us a great review. We appreciate your business!

Rey Perez Service Provided:
Garage Door Repair

Technician: Rey Perez
Review:

Precision did an awesome job and put us at ease with their thorough explanation of all the options available to us. We had springs, rollers and other associated hardware replaced, and the price was very reasonable. We plan on getting new openers soon. And last but not least we will use Precision for that job, and we would like to recommend Precision to anyone who needs garage door maintenance.

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A Response from: Nathan & Jacque NeSmith

We are so happy to hear that you had a wonderful experience! When you are ready to replace your openers please give us a call, and thank you very much for your recommendation.

Logan Roderick Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Logan Roderick
Review:

Amazing office personnel, amazing service tech and really quick response. Thanks to everyone!

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A Response from: Nathan & Jacque NeSmith

We are glad that you had a great experience, and thank you for taking the time to share your review!

Shawn Roderick Service Provided:
Garage Door Repair

Technician: Shawn Roderick
Review:

I found your website and like the way it introduced the technicians and how person friendly you site was. When I called, I expected to make an appointment thinking how long before I would get my garage door looked at……was I surprised to get an immediate call back from one of the techs I read about. Imeadiate response to be taken care of today and within perhaps two hours of my call. Impressed!

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A Response from: Nathan & Jacque NeSmith

Wow, that is a great recap of your experience! We understand that it is stressful when your door isn't working right. That is why we always try our best to respond quickly to get your door working like it should!

Rey Perez Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Rey Perez
Review:

Technition was on time and was able to fix my problem in just a few minutes. Very helpful and professional.

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A Response from: Nathan & Jacque NeSmith

Thank you Marcie for giving us a call for your remote issues. If you have any garage door problems in the future, please don't hesitate to call us!

Shawn Roderick Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Shawn Roderick
Review:

Service was prompt, communication was good and repair was quick!

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A Response from: Nathan & Jacque NeSmith

We appreciate you taking some of your time to leave us a review. Please give us a call if you have any future garage door issues.

Shawn Roderick Service Provided:
Garage Door Repair

Product:
Cables

Technician: Shawn Roderick
Review:

Quick and excellent service

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A Response from: Nathan & Jacque NeSmith

Thank you for choosing Precision to install your new garage door opener!

Shawn Roderick Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Shawn Roderick
Review:

Technician was very professional. He explained the problem and he gave me additional optional on services that would improve the performance of my garage.

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A Response from: Nathan & Jacque NeSmith

Thank you Debra, for choosing Precision to repair your door. If you have any more issues in the future, please give us a call.

Rey Perez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Rey Perez
Review:

Great company

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A Response from: Nathan & Jacque NeSmith

Thank you very much!

Logan Roderick Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Logan Roderick
Review:

The man who serviced my opener was very pleasant and helpful.

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A Response from: Nathan & Jacque NeSmith

Thank you so much Barbara for choosing Precision to install your new garage door opener.

Shawn Roderick Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Shawn Roderick
Review:

Very courteous and professional. Met my every need. Answered all questions and explained all details of what he done.

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A Response from: Nathan & Jacque NeSmith

Thanks Lorenzo for choosing Precision to get your door back on track!

Logan Roderick Service Provided:
Garage Door Repair

Product:
Cables

Technician: Logan Roderick
Review:

The service technician was on time, he explained everything to me. The only issue was that I was told that the company offers a military discount of $50 before he started the work. Once the work was completed, I was then told that I could only get $25 military discount. I asked the technician to call his manager to inquire about getting the $50 discount since that's what was quoted before work was done. The manager wouldn't authorize. At this point I was quoted a total and I agreed to pay. My credit card was processed for the amount quoted. At this time the technician stated that that he forgot about an additional $28 and wanted to run my credit card again at which time I told him that I wasn't running my card again. This should have been handled very differently by the manager. Once a payment is quoted and credit card is processed for payment that should end additional payment. I'm very disappointed with the customer service.

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A Response from: Nathan & Jacque NeSmith

Thank you Mr. Thomas for taking the time to leave us a review and to discuss your appointment with us. We regret that we missed the mark on your appointment. The concerns that you pointed out have been addressed so that we can prevent these issues going forward. We appreciate your understanding, and look forward to working with you again in the future.

Logan Roderick Service Provided:
Garage Door Repair

Technician: Logan Roderick
Review:

Precision Garage Door is a very professional business. Logan, the technician, called to see if he could come earlier than my scheduled appointment. He was waiting on me when I arrive at my residence. He looked at my garage door and offered three solutions to fix the door. He did not pressure me but gave me time to decide what I wanted to do. Once I decided he started working on the garage door. He did an amazing job from start to finish. Logan made sure everything was working properly to his liking. When everything was finished, Logan showed me everything that he had done. He also made sure he cleaned up before leaving. I highly recommend Precision Garage Door!

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A Response from: Nathan & Jacque NeSmith

Wow, thank you Terri for leaving a great review! We are glad that you didn't feel pressured and you were able to find a repair option that felt comfortable for you. We always try our best to make the process comfortable from start to finish.

Logan Roderick Service Provided:
Garage Door Repair

Product:
Springs

Technician: Logan Roderick
Review:

Exceptional Repair & Customer Service. All services were provided and coordinations made in a timely manner. Highly recommended!

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A Response from: Nathan & Jacque NeSmith

Thank you Mr. Love, for choosing Precision to get your door repaired!

Shawn Roderick Service Provided:
Garage Door Repair

Product:
Opener

Technician: Shawn Roderick
Review:

I was looking for a repair person that would come on weekend. Decided to go with Precision door, got an appointment for today and Shawn come out and done an excellent job and fast. I was shocked at how quickly he got done, and explained everything he done.

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A Response from: Nathan & Jacque NeSmith

We understand that sometimes your door can break at an inconvenient time. It's awesome to hear that you were able to make use of one of our weekend appointments to quickly get your door back working again.

Shawn Roderick Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Shawn Roderick
Review:

Great customer service from the first office call for service, to replacing the garage door opener. Logan did an excellent job, very please and will call Precision Door for future repairs and installation requirements. Very satisfied!

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A Response from: Nathan & Jacque NeSmith

That's great to hear that we were on the mark with your experience! If you have any future garage door issues, please give us a call.

Logan Roderick Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Logan Roderick
Review:

These folks are awesome! The overall experience was top notch. They were able to get me in first thing next day after I called late in the evening. Shawn did a great job. He was very professional and thoroughly explained everything. Thank you all so much!

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A Response from: Nathan & Jacque NeSmith

Thank you Shaun for taking some of your time to leave us a wonderful review! We are pleased to hear that you had a great experience.

Shawn Roderick Service Provided:
Garage Door Repair

Product:
Springs

Technician: Shawn Roderick
Review:

Very professional, and hard working 6 stars

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A Response from: Nathan & Jacque NeSmith

Thank you Peter for giving us the bonus 6th star, we love the great feedback!

Shawn Roderick Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Shawn Roderick
Review:

Professional Courteous and efficient.

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A Response from: Nathan & Jacque NeSmith

Thank you very much for choosing Precision to install your new garage door opener!

Shawn Roderick Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Shawn Roderick
Review:

Rey and Kareem (spelling?), could not have been more professional, and personable. They explained everything that they were doing, and even gave me some hints to do to the garage door to extend the life of the door. It's too bad that every business doesn't have representatives like Rey and Kareem, because this would be a much better world. Thank you guys for making what could have been a very stressful situation, into a very enjoyable one. Give these guys a raise!

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A Response from: Nathan & Jacque NeSmith

Wow, it sounds like you had a wonderful experience! Thank you so much for sharing how your appointment went Ronnie.

Rey Perez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Rey Perez
Review:

Great service and professional installation. Matt and his son were very polite and helpful. Don't use anybody else.

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A Response from: Nathan & Jacque NeSmith

Thank you Bill, we hope that you enjoy your new garage door for many years to come!

Shawn Roderick Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Shawn Roderick
Review:

Good service

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A Response from: Nathan & Jacque NeSmith

Thank you Betty, we appreciate you choosing Precision.

Shawn Roderick Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Shawn Roderick
Review:

Selected 1st one listed, Glad I did. Notified when they would arrive and did Thorough inspection and options Parts available on truck Took less time that projected Very professional.

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A Response from: Nathan & Jacque NeSmith

Thank you Ed for choosing Precision. We are glad that you were pleased with your experience.

Rey Perez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Rey Perez
Review:

Awesome job!!!!! Technician did an outstanding job

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A Response from: Nathan & Jacque NeSmith

We definitely appreciate your repeat business. Thank you for choosing Precision!

Rey Perez Service Provided:
Garage Door Repair

Product:
Opener

Technician: Rey Perez
Review:

Problem solved. Very nice young man, very knowledgeable, and very efficient.

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A Response from: Nathan & Jacque NeSmith

We appreciate you taking the time to leave us a review, thanks Linda!

Rey Perez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Rey Perez
Review:

Crew was professional. Appreciated that Rey explained everything to me in Spanish. He took me step by step and told me what was wrong. Will certainly recommended Precision Door Services.

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A Response from: Nathan & Jacque NeSmith

We certainly appreciate your recommendation Sandra. It means a lot to us!

Rey Perez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Rey Perez
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Valdosta Area

(229) 232-8971

(229) 232-8971
Albany Area

(229) 262-3089

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Thomasville/Moultrie Area

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Waycross Area

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Douglas Area

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Precision Garage Door
Office: (229) 232-8759
4373 Inner Perimeter Rd
Valdosta, GA 31602
Precision Garage Door Service of Albany
Office: (229) 270-0050
522 Pine Ave
Suite 203

Albany, GA 31701
Precision Garage Door Service of Valdosta
Office: (229) 232-8759
4373 Inner Perimeter Rd
Valdosta, GA 31602