Logan Roderick
Average: 4.40 stars
Logan Roderick's Bio:
Logan is a St. Louis native. In his free time, he loves to read, sew, cook and enjoy time with family and friends. He always does his best to go above and beyond for his customers. One cool fact about Logan is he has several hobbies making a jack of all trades!
Valdosta, GA
Thank you very much!
Sylvester, GA
Very courteous and professional. Met my every need. Answered all questions and explained all details of what he done.
- Lorenzo Drayton
Thanks Lorenzo for choosing Precision to get your door back on track!
Albany, GA
The service technician was on time, he explained everything to me. The only issue was that I was told that the company offers a military discount of $50 before he started the work. Once the work was completed, I was then told that I could only get $25 military discount. I asked the technician to call his manager to inquire about getting the $50 discount since that's what was quoted before work was done. The manager wouldn't authorize. At this point I was quoted a total and I agreed to pay. My credit card was processed for the amount quoted. At this time the technician stated that that he forgot about an additional $28 and wanted to run my credit card again at which time I told him that I wasn't running my card again. This should have been handled very differently by the manager. Once a payment is quoted and credit card is processed for payment that should end additional payment. I'm very disappointed with the customer service.
- William Thomas
Thank you Mr. Thomas for taking the time to leave us a review and to discuss your appointment with us. We regret that we missed the mark on your appointment. The concerns that you pointed out have been addressed so that we can prevent these issues going forward. We appreciate your understanding, and look forward to working with you again in the future.
Valdosta, GA
Precision Garage Door is a very professional business. Logan, the technician, called to see if he could come earlier than my scheduled appointment. He was waiting on me when I arrive at my residence. He looked at my garage door and offered three solutions to fix the door. He did not pressure me but gave me time to decide what I wanted to do. Once I decided he started working on the garage door. He did an amazing job from start to finish. Logan made sure everything was working properly to his liking. When everything was finished, Logan showed me everything that he had done. He also made sure he cleaned up before leaving. I highly recommend Precision Garage Door!
- Terri Hundley
Wow, thank you Terri for leaving a great review! We are glad that you didn't feel pressured and you were able to find a repair option that felt comfortable for you. We always try our best to make the process comfortable from start to finish.
Adel, GA
Great customer service from the first office call for service, to replacing the garage door opener. Logan did an excellent job, very please and will call Precision Door for future repairs and installation requirements. Very satisfied!
- David Koch
That's great to hear that we were on the mark with your experience! If you have any future garage door issues, please give us a call.
Great company
- Willard Smith